DevOps and Omnichannel
Enabling a successful cloud migration and platform implementation requires a close look at how your business operates. Using DevOps development and the omnichannel approach for digital channels, CPQi helps to break down departmental barriers to boost your production and productivity levels.
DevOps is the marriage of software development and IT operations, with the purpose of significantly decreasing development lifecycles. The development method is often paired with the cloud and enables continuous deliveries. A core component of DevOps is a customer-centric mindset, making the method as advantageous to customers as it is to a business.
DevOps is often used in unison with an omnichannel communication strategy. Through omnichannel, an institution’s digital channels are optimized to provide all services to customers. Using data analysis and customer profiling, CPQi leverages your channels to enhance the user experience for your clients.